How to order

How do I order from the ETERNA Online Shop?


1.       Place your selected item in the desired size in the shopping cart by clicking on 'Add to shopping cart'. In the next step, you can either view your 'Shopping cart' or continue shopping by clicking 'Continue shopping'.

2.       You can view the shopping cart at any time by clicking the icon at the top right. To complete the order process, click on 'Proceed to checkout'. To redeem a voucher, enter the voucher code in the 'Voucher code' box.

3.       To complete the purchase, log into your personal customer account in the ETERNA shop, register as a new customer or complete the order without creating an account.

4.       Specify your billing address and - if applicable - the shipping address if it differs the billing address.

5.       Then select your preferred payment method from our available payment methods.

6.       Check the order information you have entered. Then select the desired method of payment. Complete the order by clicking 'Complete payment'.



Upon receipt of your order, we will send an order confirmation by email. If the ordered item is not available, you will also receive a notification.